Frequently asked questions

Everything you need to know about Audena. Can't find what you're looking for? Email us.

Getting startedScript formatVoicesBalance & billingAudio output
Getting started
Do I need to create an account?
Yes — an account is required to use the Studio and track your balance. Signing up takes about 10 seconds with just an email. Every new account starts with $5.00 of free balance, no credit card needed.
What browsers does Audena work in?
Audena works best in Chrome and Edge on desktop. Safari support is limited. Firefox works but may be slower on first load.
Does it work on mobile?
Yes, though desktop gives the best experience for editing scripts. The recording and download flow works on modern iOS and Android browsers.
Script format
How do I format my notes for Audena?
Each line should start with a speaker identifier followed by a colon. You can use "V1:", "V2:", "Speaker 1:", "Speaker 2:", or real names like "Alex:" and "Sam:". Audena detects the pattern automatically.
Can I use my actual name or a character name?
Yes. Any consistent "Name:" prefix works. We recognise lines starting with a word or two followed by a colon and assigns them to speakers automatically.
Is there a limit on how long a script can be?
Each script can produce up to roughly 60 minutes of audio. If your script runs longer than that, you'll see a warning and can trim it before continuing.
Can I have more than two speakers?
Yes — up to 4 distinct speakers per script. Each gets its own voice assignment.
Voices
Which voice combination sounds best?
For a classic podcast feel, try Harper (🧡) + Marcus (🎙️) — a warm American female and a clear American male. For an academic tone, Evie (🫖) + Oscar (🎩) gives a British feel.
Can I preview a voice before recording?
Voice previews are on the roadmap. For now, record a short script with a few lines to hear how a voice sounds before committing.
Balance & billing
How does balance work?
Balance is your Audena wallet. $1.00 of balance = $1.00 of value. Audio generation costs $0.10/min. Script generation cost scales with the amount of text in your notes and the length of each script. You always see the exact cost before anything runs.
How much do I get for free?
Every new account starts with $5.00 of free balance — about 50 minutes of audio. No credit card required. This is bonus balance and expires after 30 days.
What is bonus balance?
Bonus balance works exactly like paid balance but expires after 30 days. It is granted on signup and included in every balance pack and subscription. Bonus is always deducted first.
When does a subscription make sense?
The Study Plan ($4.99/mo) grants $8 of balance per month — a better rate than buying packs. If you use Audena a few times a week, it pays for itself quickly.
Can I cancel my subscription?
Yes, anytime from your account settings. No fees. Your remaining paid balance stays forever. Unexpired bonus balance stays until its expiry date.
Audio output
What format is the audio download?
MP3. Compatible with every podcast app, music player, and audio editor.

Still have questions?

The best way to answer them is to try it — sign up for free and get $5.00 of balance to start.

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